787 Walt Whitman Road, Melville, NY 11747
Existing Patients
(631) 271-3443
New Patients
(631) 237-5484
The image shows a display of colorful eyeglass frames with various designs and colors, including red, blue, purple, and black.

Warranties

Frame Warranty

Any frame returned within a year of purchase date with manufacturer’s defects* will be replaced for a service charge of $15 (if frame is still available).

Lens Warranties

  • Scratch coated lens warranty: Any lens returned within a year of purchase date with manufacturer’s defect* will be replaced one time for a service charge of $10. Replacement lenses must duplicate the original order (prescription, material, and lens treatment).
  • Anti-reflective lens warranty: Any lens returned within a year of purchase date with a manufacturer’s defect* will be replaced for a service charge of $30.

Adaptation Warranties

  • Prescription changes made by the doctor, within 30 days of purchase date will be done one time at no charge. 31-90 days you will receive 50% credit on replacement lenses. After 90 days lenses will warrant no credit and be replaced as full cost.
  • Progressive lens warranty: Any progressive lenses returned within 30 days of purchase date can be exchanged for full credit toward another type of lens. Within 31-60 days you will receive 50% credit on replacement lenses; After 90 days lenses will warrant no credit and be replaced at full cost.

*Manufacturer reserves the right not to warranty any product due to misuse and abuse of product and will NOT be replaced.

NO REFUNDS OR CHANGES CAN BE MADE ONCE EYEWEAR ORDER IS PLACED

New Patients (631) 237-5484
Existing Patients (631) 271-3443